The book started of with the Green handbook for Starbucks staffs, its code of conduct so called. The five principles of their operations was then reveled one by one. I gotta say that the book is very informational and the story is very interesting. How a simple coffee shop became such a huge coffee empire. As usual im not going to tell you all about the book. You gonna have to buy and read it your self. hahaha. Its just Rm87.70 for a hard cover and if you buy them in any Border bookstore you can get a 20% off with a purchase of any magazine of any price. Quite a bargin, or else you can try getting your hands on the paperback or from Pay for Less( if its your luck).
The Chain
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